Publications

Fall 2002
Volume 96, Number 1

WHAT'S UP?
Oliver Wendell Holmes Library Director Elisabeth E. Cook


AN INFORMATION HIGHWAY

Associate Head of School, Rebecca Sykes
Elisabeth E. Cook, who holds an A.B. degree in religion from Duke University, a master of public health degree from the University of North Carolina at Chapel Hill, and an advanced certificate in management from the Hospital Financial Management Association and the University of Colorado, began her career in health care administration. A decade ago, she made a midcareer transition into the world of letters. After completing a master of library science degree and teacher training at the State University of New York at Albany in 1994, she worked in school libraries and media centers in North Adams, Mass., and Pittsfield, Mass. On Sept. 1, 2001, she became director of Phillips Academy’s Oliver Wendell Holmes Library on the Abbot Stevens Foundation. Named after the famous physician and poet, a member of Andover’s Class of 1825, the OWHL is among the best-equipped high school libraries in the world. It boasts more than 120,000 volumes, subscribes to 300 American and foreign-language serials, houses several special collections and provides electronic access to countless additional resources. Just before Cook’s first anniversary at the academy, Andover Bulletin editor Theresa Pease talked with her about the challenge ahead.
What drew you to Phillips Academy?

What attracted me was the job description crafted by the search committee, which stated that the academy wanted to shift the library to a more central role in support of the curriculum. Expanding on the library’s role in teaching had become my passion during the seven years of my library career, and, after discussing the school’s vision with the committee and with Dean of Studies Vincent Avery, who is my supervisor, I knew I had found my dream job.
Did the Andover library match your expectations when you arrived?

I expected that the library would be excellent, and, of course, that turned out to be true. What I found was an extraordinarily well-organized warehouse rich with materials, as well as an educated, competent staff of 12, including six professional librarians and several paraprofessionals with deep experience, providing valuable point-of-service instruction. My only fear in coming here was that there wouldn’t be anything for me to do—that it would be so strong a program I would be just a figurehead. But, in fact, the academy’s desire to make this subtle shift—the shift from a library that’s a supporting resource for people who seek it out to one that’s central to the curriculum—meant I had plenty to contribute.

Were there specific curricular needs that were not being met?

It’s not fair to say needs were not being met; in a way, the need actually had to be created. In other words, we are talking about a new kind of partnership that schools and libraries are just beginning to recognize as a possibility. Libraries and media centers are moving closer to the heart of academics. This, I believe, is a reflection of the information age and the accompanying perception that information retrieval skills form part of a student’s core competency. It’s a culture shift, really.

How do you go about effecting a culture shift?

I believe strongly in strategic planning, so when I arrived I started a planning process that eventually will involve a broad segment of the community. We began by defining the key values of the library staff and rewriting our statement of purpose so it starts right out with the notion of teaching. “The Oliver Wendell Holmes,” it now says, “is a teaching library and information gateway supporting the mission of Phillips Academy to prepare students for creative and independent lifelong learning.”

Because effecting a culture shift will rely on creating robust and ongoing alliances with teachers, we began a liaison program through which every professional librarian will work in close collaboration with a faculty member to assure the needs of that teacher’s department are being met. In the past, instructors who sought out library services had been very well served, but those who didn’t seek them out were unlikely to find out what resources the OWHL had. The liaison program is designed to raise the visibility of the library program, provide us with a better device for listening to the needs of departments, and encourage participation by faculty members who had not previously used library instructional programs with their classes.

What kind of instructional programs do you offer?


The OWHL has adopted a formal Information Literacy Program, following standards set by the American Library Association in 1998. In essence, this is a curriculum of information skills we believe students should graduate with. These skills can’t be and shouldn’t be taught in a vacuum; they must be learned in the context of a particular course. Suppose, for instance, that kids in Biology 100 are doing a research paper on infectious diseases. We can strategize with their teachers to design an in-library lesson that assures the students get the scientific knowledge they are seeking while simultaneously gaining the information-gathering skills we want them to have.

Did you find any areas of the collection in need of improvement or rebalancing?

I found the collection extremely well-balanced in support of the curriculum. I introduced just two minor changes last year. The first was the creation of a recreational reading collection. As a reader myself, I feel strongly that in a residential community we have a responsibility to meet the recreational reading needs of the students, the faculty, the staff and their families. The other change was a revision of our acquisition policy to encompass selection of electronic periodicals and databases to supplement the print collections.

Doesn’t everything in the library qualify as “recreational reading,” depending on the readers’ tastes?

That’s true, but because our previous collection development policy stressed matching the curriculum, there were some blanks. For example, we didn’t collect fiction that was not directly aligned with the English curriculum. Now we actively respond to requests from our community, and we purchase New York Times best sellers and award-winning books that are likely to be of high current interest.

How knowledgeable is the faculty in the use of the new electronic materials?

The faculty has a range of familiarity with such resources. Some do very exciting things with the Internet, while others are fuzzy about what’s out there and how it could possibly be useful in their curriculum. Some have not even used our electronic card catalog. Many do not understand the difference between the free Web and the commercial Web.

I’ll bite: What’s the difference?


The commercial Web contains products that libraries purchase and make available to their users through contracts or licenses. We have a variety of these databases. We have full-text magazine databases and databases with specific kinds of information. They are products that have been selected, that are authoritative, that are comprehensive, that are all the things that print materials in libraries traditionally are. That’s very different from the free Web, where anybody can print anything.

Do you offer instruction for faculty?

The entire library staff is available to help instruct teachers in the use of all our resources on an individual basis, just as we are available to students, but we do not hold specific classes for faculty. I think in the past there were some workshops offered, but they met with limited success because the library was competing for teachers’ time, which is a scarce commodity. We do have orientations for new faculty and for summer session faculty. We want to make sure teachers just coming on board are aware of who we are, what is here and how we can support them. I think in some ways it’s easier to start with new faculty because they don’t have any expectations or habits.

Of course, when we present an information literacy class to students, the teacher becomes a participant. Recently a faculty member who attended one of those sessions told me he had not felt so comfortable in a library since we got rid of the card catalog. I think he meant that in a broader sense: Today’s libraries are so different from the ones most adults are used to that they really are a little bit intimidating. We need to eliminate that as a barrier for faculty. As we work with their classes, we also help them to feel more comfortable; they become aware of the resources we have available, and we become partners. The teacher brings to this partnership the content knowledge and expertise and his or her curriculum objectives, and we bring the knowledge of the information sources and the skills we want kids to internalize before they graduate.

What are those skills?

We want them to internalize all the skills you need to find and use information well. For example, you have to define your task, you have to identify the range of possible sources and you have to locate those sources. We teach them how to use precise search terms to construct a good search that will yield the most useful information possible. Once you’ve located your sources, you need to know how to synthesize the data and how to evaluate those data for quality, accuracy and relevance, as well as how to use and document the information properly in your finished product. By embedding that process into library instruction sessions held within the structure of diploma-requirement courses like History 100 and English 200, we eventually hope to reach every student at every grade level with the same sort of information-finding experience and practice.

How would you expect the library to look five years out?

I think that in five years we will be in full, active partnership with the faculty and that students will graduate from PA better prepared for further education and lifelong learning, having a real comfort with the information process. I think this will be an even more energized place, where the professional librarians will grow in their roles as teachers and become genuine collaborators in education at this academy. I also think all the wonderful things we are doing now will continue. I see this place being a center of intellectual activity for this community.
Fall 2002
Volume 96, Number 1
E-mail: Theresa Pease