Repair Services

Personally Owned Computer Repair

We offer a variety of support options for personally owned computers.  Our Technology office manages a student organization called the Techmasters who help support students on their personally owned computers. For liability reasons, no member of the Technology office, or Techmasters, can perform hardware installation or repair on any personally owned computer.

An outside repair service is available Thursday evenings from 4:00pm to 7:00pm, in a room adjacent to the PACC (Phillips Academy Computer Center), in the lower level of the Oliver Wendell Holmes Library. This is a billable service available to faculty, students and staff. The person is responsible for any and all costs associated with the repair. Payments must be COD and payable by Visa, MasterCard or personal check. Individuals are also responsible for dropping off their equipment at the repair center. Payments will be made directly to the vendor at the following billable rates:

Incident rates:
Desktop and laptop repair rate: $55.00/hr
Plus parts where needed.

Note: You will be required to present your ID when picking up your equipment. There is no pickup or delivery service to the dorms or faculty housing. Repairs are performed on a carry-in/carry-out basis. For service hours or more information, contact the PACC at ext. 4351.